If you seek the identity or account information of a We Rock Hosting LLC customer in connection with a civil legal matter, you must mail, or serve GlowHost.com, LLC with a valid subpoena.
We Rock Hosting LLC. is headquartered in Albuquerque, NM, and all civil subpoenas should be served by certified mail to:
We Rock Hosting LLC 11024 Montgomery Blvd NE #176
Albuquerque, NM 87111
We Rock Hosting LLC will promptly notify the customer whose information is sought via e-mail, or the telephone number we have on file.
We Rock Hosting LLC will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. A deposit payment must be included for the amount of $150 with your subpoena which will cover the first hour of research. We Rock Hosting LLC will then invoice you for any additional expense if it is above and beyond the initial research fee. Payments must be made within thirty (30) days from the date of receipt of the invoice. Checks should be made out to We Rock Hosting LLC. Late payments maybe sent to collections for payment.
We Rock Hosting LLC subpoena compliance costs are as follows:
Research – $150.00/hour Federal Express or certified USPS mail delivery – Cost as Billed Copies – $1.50/page
We Rock Hosting LLC will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. §2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. We Rock Hosting LLC e-mail servers do not retain deleted or sent e-mail. However, deleted e-mail may be recoverable from back-up servers for a period of up to thirty (30) days.