Do you allow SSH access?
We do not normally allow for SSH access to the server. If access is granted, its on a case by...
How do I get a dedicated IP address?
By default you are on our shared IP address, you must request a dedicated IP address, these are...
I had two factor auth on my phone, my phone had to be formatted help I cannot login to my account.
If this happens just open a support ticket, we can turn off two factor and then you can login and...
I hit my disk limit help.
If you have hit your disk limit look for things you can delete such as old emails with...
The usage and statics in my services shows me wrong information.
The system only updates this information 1 time per day in the billing system. This happens at...
What are your support hours?
While the server is watched 24/7 365 days a year support is available 7 days a week from 8AM to...
